How to download SRT or TXT files

After you transcribe your podcast and finish your video, you go to Export page. Below the Subtitles Text, you can see Copy, SRT and TXT button.

When you select that button, a pop up will come up with your file named “Podvio – Project 1.” You can choose where to save or share your SRT or TXT file.

How to move the text position

You can change the position of the captions on Subcap. First, you need to go to the Position tab.

You can choose BottomMiddle and Top.

 

If you like to position the text yourself, you can choose Edit option. After selecting Edit, the text will be in a pink frame. Now you can move it up and down.

How can I add or change background color?

After adding auto-generated subtitles, your video will be ready for you to customize. You can either add color or image.

Tap on the Color button.

You’ll see this page, you can select any color you like:

How can I get a refund?

We are sorry to see you go 🙁

If you have any problems with the app, please reach us via support chat on the app or email: hello@podvio.app

 

If you still want to get a refund, here’s the instructions:

For iOS Devices – Apple

Unfortunately, we are not authorized to give refunds, only Apple can.

Here are the instructions: https://support.apple.com/en-us/HT204084

 

For Android Devices – Google

If you like to get a refund from Google, here are the instructions: https://support.google.com/googleplay/answer/2479637?visit_id=638285702749875939-3744197421&rd=1

How to reach the support team

If you are having problems with the app and would like to contact the support team, click the chat button at the bottom of the project page. This new page will open up:

You can always send a message and talk to us on chat. You can also request a feature, we always listen🧡